Questions? Call 303-731-3334

Frequently Asked Questions

Q: How do I sign up for your service?

A: For weekly foreclosure lists, visit the Foreclosure List Subscription page.  For our other services such as the Expired MLS Report, O&E Reports or FSBO Listing Reports, visit the Our Products page. For O&E reports or lien data, visit us at


Q: When are the foreclosure reports updated?

A: The foreclosure reports are compiled and sent every weekday. They are emailed as an attachment. Premium Level Subscribers can chose to receive them every day they are available or to get them only on Wednesday nights. Standard Level and Economy Level Subscribers only receive the full lists on Wednesday nights.


Q: Where can I obtain information about other liens against a property?

A: Our Premier Subscription Service includes information on other Deeds of Trust on the property.  Information concerning other types of liens (such as HOA liens, judgements, mechanics liens, etc.) recorded against a property are an add-on feature that you can subscribe to on  You can also purchase Ownership and Encumberance (O&E) reports on


Q: Can help me set up Mail Merge documents (such as address labels, postcards, letters, and envelopes) to use with my lists?

A: includes pre-merged address labels with your weekly list in Microsoft Word format.  There is a one-time set-up fee for this service. 

Our Premium Subscription Service also allows you to select up to 4 pre-merged documents to be included with your weekly list.  These can be postcards, letters, envelopes, or a combination of these.  You create the layout of the document (i.e. text, graphics, font, placement, etc.) and we do the rest.  Having 4 documents allows you to have three different versions of a letter, for example, to mail out in three consecutive weeks to your target audience.  You will also receive the pre-merged envelopes document.  You can add filters to these merge documents to truly reach your target market.  There is a one-time set-up fee for each merge document we set up for you.


Q: Can I pay with a check?

A: A credit card is our preferred payment method. However, we do accept checks. Please make checks out to "" and mail to this address. A 3 month minimum is required. For the Foreclosure Lists, complete both sides of our Foreclosure List Order Form and mail it with your payment. For Additional Services, please describe your request on a separate piece of paper and include with your payment.


Q: How do I download data from within my web email program onto my PC?

A: Click here for some guidlines to help you download your attached customized foreclosure list (and other documents) from your e-mail program.


Q: What does it mean to select the automatic renewal option?

A: If you choose this option, your credit card will automatically be charged on your subscription renewal date. This will guarantee uninterrupted service. You can unsubscribe at any time by contacting us. Users that subscribed with PayPal can unsubscribe by clicking here.


Q: What information is on your list?

A: Our weekly list has new foreclosure entries and the auction results from all 25 counties. The first two dozen or so data columns are input directly from Public Trustee information; we can include more than 100 additional custom items for you to choose from.


Q: I want to change my data selections. Can I do this?

A: Yes. You can change your data and/or choice of counties at any time. There is no charge for this service (as long as you don't exceed the number of counties allowed in your subscription). Contact us and our Renav Customer Service team will be happy to help you.


Q: Do you provide information on properties that are in pre-foreclosure?

A: We compile all the new foreclosures (i.e. pre-foreclosures) each week, check each address for consistency with public records, correct Public Trustee data entry errors and email the data each weekday. No one gets you more data faster.


Q:How soon do I receive information about properties that have gone through the Public Trustee's sale?

A:You receive this information Wednesday night after the sale (usually Public Trustee sales are held each Wednesday at 10 AM). Clear Creek, Gilpin and Denver County Sales are held on Thursdays at 10:00am. Summit County sales are held on Friday mornings and the data is available on Tuesday mornings. Our online foreclosure database contains this information as soon as we send it to our subscribers. We provide you all the information, including the name of the successful bidder, if any, the bid amount, deficiency amount and overbid amount. We also include significantly more information than provided by the Public Trustee's office.


Q: Do I have to buy all twenty-five counties?

A: No, you can purchase from one to all 25 counties.


Q: Do you have a glossary of available data columns?

A: Yes, see our Column and Data Field Glossary.


Q: When and where is the Public Trustee sale conducted?

A: The sale is usually conducted in the office of the Public Trustee and some are conducted online. Please call the Public Trustee of the County you are interested in for their address, date and time of sale.


Q: What type of funds are necessary to bid at the Public Trustee sale?

A: Cash or certified funds must be tendered at the time of sale.


Q: What is a deficiency bid?

A: A deficiency bid occurs when the foreclosing lender submits a written bid for an amount less then the amount owed. The foreclosing lender may elect to sue the homeowner, or anyone else who signed the original promissory note, for the amount of the deficiency (the amount owed minus the amount of the bid). In most cases lenders file deficiency bids because the adjusted fair market value of the property is less than the amount owed to them.